FAQs

Shipping

Items will be shipped within 7 days of purchase. For more details, see individual items.

Items are shipped in a sturdy envelope, or for large items, rolled in a cardboard tube. 

Estimated shipping times:

United Kingdom: 3-5 business days

North America: 3-14 business days

Europe: 3-14 business days

Actual delivery time will depend on the shipping method you choose.

Buyers are responsible for any customs and import taxes that may apply. 


Cancellations &
Returns

Please contact me if you have any problems with your order.

I accept cancellations, please request a cancellation within 12 hours of purchase.

At this time I am not able to accept refunds or exchanges.

 


Privacy Policy

I will only use your shipping and billing address, and contact information:

To communicate with you about your order

To fulfill your order

For legal reasons (like paying taxes)


Custom Pieces

I love hearing about new projects and ideas! If you would like to talk about a personal commission, please email me at info@bettnorrisillustration.com


What is a Giclée Print?

 

Giclée comes from the French word meaning to squirt ink or other liquid. It is the name given to the process of making fine art prints from a digital source. My prints are produced by Mockingbird Press who use state of the art digital technology on 100% acid free archival quality art papers using light fast inks.


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